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TERMS AND CONDITIONS


    1. Goods Inspection & Acceptance
      All goods must be checked at the time of delivery. No claims will be accepted after signing the invoice. By signing, the client confirms that the goods were received in good condition.

    2. Legal Validity of Invoice
      Invoices issued by Fresh Leaf Foodstuff Trading LLC are legally binding documents, whether stamped or not. By accepting the invoice, the client agrees to fulfill all payment obligations.

    3. Perishable Goods Responsibility
      The customer is responsible for proper storage and handling of all perishable items after delivery.

    4. Payment Terms
      Payment must be made as per agreed terms. Cash payments are valid only against an official receipt issued by the company.

    5. Late Payment
      Delayed payments may result in suspension of further deliveries and may attract penalties.

    6. Pricing & VAT
      All prices are exclusive of VAT unless stated otherwise. VAT will be applied as per UAE law.

    7. Product Variations
      Minor variations in size, color, or quality of fresh produce are natural and shall not be considered defects.

    8. Order Cancellation
      Orders cannot be cancelled once dispatched.

    9. Liability
      The company is not liable for any loss or damage after delivery and acceptance of goods.

    10. Recovery of Outstanding Amounts
      Any costs incurred in recovering outstanding payments, including collection agency fees and legal expenses, shall be borne by the customer. Such charges will not exceed standard applicable rates and in any case shall not exceed 18% of the outstanding amount, excluding actual expenses.

    11. Ownership of Goods
      Goods remain the property of Fresh Leaf Foodstuff Trading LLC until full payment is received.

    12. Jurisdiction
      Any disputes arising shall be subject to the jurisdiction of Dubai Courts, UAE.

  1. Return Policy

    1. Returns are only accepted for damaged or spoiled items identified at the time of delivery.
    2. Any issue must be reported immediately upon delivery. No returns will be accepted after acceptance.
    3. Approved returns will be adjusted or replaced in the next invoice.

BOEC